After Several Days of Complaints, Cuba’s State Run Telecom Monopoly Admits to “Technical Failure”

As reported in Diario de Cuba, “after several days of complaints from users, the state telecommunications monopoly (ETECSA) admitted on Tuesday to ‘irregularities’ in their e-mail service.”

In a note published in government run Cuban media, ETECSA claimed “the problems were due to a technical failure in the supporting infrastructure which occurred on Friday night to nauta and enet e-mail accounts.”

Diaro mentioned that “ETECSA customers complained in recent days of constant problems with e-mail services and the lack of explanation by the company and its employees at so-called ‘telepoints'”.

To read the full article (in Spanish), click here.

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